Rental Logistics Coordinator and Logistics Support Assistant

  • Published 1 February 2024
  • Stoney Creek
  • Full time - Day

The Logistics Coordinator oversees rental fleet, subleasing, and opportunity program activities, ensuring optimal utilization. They manage inventory details, allocate equipment, and ensure lease agreement compliance. Engaging with internal and external clients, the coordinator provides effective support. Reporting to the National Transport Manager, they handle day-to-day transport management in Ontario and Western Canada, ensuring timely equipment transactions. Administrative tasks are performed while optimizing established processes.


We are the Canadian leader in telescopic forklifts and are experiencing a significant national expansion. Working at Manulift means joining a team of enthusiasts and seeing that your daily actions have a direct impact on the success of the company. We are known for providing innovative solutions that optimize the productivity and profitability of local businesses.


Department : Rental

Main responsibilities:
  • Coordinate rental and replacement requests;
  • Manage courtesy requests, allocate contracts, oversee tool rental, and handle demos;
  • Support P21 order resolutions, collaborate for approvals, and acquire proof of insurance;
  • Facilitate pre-delivery calls, ensure system updates, and archive documents;
  • Assign and transfer equipment, prioritize preparation for rental requests, and monitor statuses;
  • Process daily cyclical and end-of-lease billing, manage returns, and renew Certificates of Insurance;
  • Communicate with “owner” and “tenant,” prepare sublease agreements, and collect necessary information;
  • Diligently monitor various portals and conduct checks for enhanced customer account information;
  • Identify order for transports, grant carrier requests, and create Freight Purchase Orders;
  • Review and authorize carrier invoices, contact customers for delivery coordination;
  • Manage dedicated transportation from Toronto to Quebec and dealer network.
Experience and desired skills:
  • Strong organizational and multitasking skills;
  • Excellent communication and problem-solving abilities;
  • Detail-oriented approach in handling contracts, documents, and inventory.
  • Collaborative mindset for effective teamwork across departments;
  • Proficiency in software tools like P21 and Adobe Sign;
  • Customer-focused orientation for inquiries and satisfaction;
  • Adaptability to a dynamic work environment;
  • Proactive approach to anticipate needs and take initiative;
  • Efficient time management and prioritization skills;
  • Familiarity with inventory management principles;
  • Accurate record-keeping and compliance with archival processes.
Why Manulift?
  • Salary commensurate with your talent. 
  • Daytime schedule from Monday to Friday. 
  • Work in hybrid mode. 
  • Telemedicine service from day one (Telus Health). 
  • Group insurance paid at 75% by Manulift. 
  • Group RRSPs and DPSPs. 
  • Participation in team activities, recognition evenings and family days. 
  • Amount allocated for physical activity. 
  • Collaborative leadership. 
  • Possibility of advance in-house. 
  • Generous referral bonus of up to $ 5000 depending on the position. 

Do you fit the Manulift profile?

The strength of the Manulift family is based on values and a common vision shared by all employees. We hire people who, like us, aim for the highest standards of quality and want to always do better.

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The desire to advance and make an organization grow, to create a shared success and map out their career path.
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Dedicated to their team and their customers, prepared to get involved for the success of everyone around them.
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Makes the expected effort and more, is not afraid to get ahead of things in their tasks and everyday work, to propose new ideas and challenge the status quo.
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Ability to learn from others, to observe and, above all, to find their own solutions when necessary.
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Never gives up and seeks the best solution for themselves, their team and their customers.
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Thrives in their tasks and duties, wants to learn and grow to gain experience and knowledge every day.


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*Please note that only those who are selected for further consideration will be contacted.

*Use of the masculine gender has been adopted in order to lighten the text and has no discriminatory intent.