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Parts and service

TECHNICAL SUPPORT

CUSTOMER SATISFACTION IS OUR PRIORITY. Our telehandlers specialists provide you with outstanding technical support for the products we sell. We know that equipment downtime is expensive for your business and lowers productivity, so we have a dedicated support team that will try to solve your problems over the phone. This service is offered free of charge during business hours and often helps companies save on unnecessary costs.

UNRIVALLED SUPPORT

For us, offering impeccable service is the only way to guarantee excellent performance for our customers.

  • 85 technicians and trainers 100% focused on telehandlers
  • Workshops and tools 100% focused on telehandlers
  • 24/7 technical support hotline and preliminary diagnostics
  • 6.5 million dollars in telescopic parts (more than the competition combined)
  • 21 fully-telescopic service vehicles: parts, tools, technical manual
  • Lube truck services available at night to avoid disrupting your operations
  • Dedicated courtesy units to ensure productivity

MAINTENANCE SHOP

As specialists in the sale and rental of heavy machinery, the Manulift team has over 40 years of experience and guarantees you an outstanding level of service. Our team specializes in telescopic equipment and our technicians are fully dedicated to telescopic technology. With four branches across Canada and more than 85 certified and continuously trained technicians, our team has the experience to offer you top-of-the-line service.
Our technicians are LEADING EXPERTS in telescopic technology and offer quality repair and maintenance services.

ON-SITE ASSISTANCE

Service vehicles fully dedicated to telescopic equipment for quicker support.

  • Complete set of tools for telehandlers
  • Critical parts in stock at all times
  • Nighttime lighting and full autonomy
  • Heated indoor/outdoor tool storage
  • Bulk oil dispenser
  • Strategic ergonomics

SIMPLIFIED PARTS

The parts sector is complex and has a variety of low-cost options. So much so, that an original part can sometimes seem too expensive. Yet, “a copy” rarely offers the same lifespan and can lead to inter-component issues. To demystify these alternatives, Manulift is currently deploying a 3-tier system, through intensive testing.
This new system is not only beneficial for the customer, but for Manulift as well. With 450 rental units, we are just as concerned about our maintenance costs as you are.

3-tier system:

  1. The original part, for a better cost to lifespan ratio
  2. A second choice approved by Manulift
  3. A lower quality part for units of + 7 years

Delays? It is important to highlight the fact that during the last 3 years, Manulift has increased its fill rate by 8% per year, to reach a spectacular 97%.

Exclusivity? Some parts are only available through our manufacturers, but these parts are normally structural and are rarely at fault. A part seems too expensive? Contact us, this information is valuable and we will thank you by offering you a discount.

TECHNICAL SUPPORT

CUSTOMER SATISFACTION IS OUR PRIORITY. Our telehandlers specialists provide you with outstanding technical support for the products we sell. We know that equipment downtime is expensive for your business and lowers productivity, so we have a dedicated support team that will try to solve your problems over the phone. This service is offered free of charge during business hours and often helps companies save on unnecessary costs.

UNRIVALLED SUPPORT

For us, offering impeccable service is the only way to guarantee excellent performance for our customers.

  • 85 technicians and trainers 100% focused on telehandlers
  • Workshops and tools 100% focused on telehandlers
  • 24/7 technical support hotline and preliminary diagnostics
  • 6.5 million dollars in telescopic parts (more than the competition combined)
  • 21 fully-telescopic service vehicles: parts, tools, technical manual
  • Lube truck services available at night to avoid disrupting your operations
  • Dedicated courtesy units to ensure productivity

MAINTENANCE SHOP

As specialists in the sale and rental of heavy machinery, the Manulift team has over 40 years of experience and guarantees you an outstanding level of service. Our team specializes in telescopic equipment and our technicians are fully dedicated to telescopic technology. With four branches across Canada and more than 85 certified and continuously trained technicians, our team has the experience to offer you top-of-the-line service.
Our technicians are LEADING EXPERTS in telescopic technology and offer quality repair and maintenance services.

ON-SITE ASSISTANCE

Service vehicles fully dedicated to telescopic equipment for quicker support.

  • Complete set of tools for telehandlers
  • Critical parts in stock at all times
  • Nighttime lighting and full autonomy
  • Heated indoor/outdoor tool storage
  • Bulk oil dispenser
  • Strategic ergonomics

SIMPLIFIED PARTS

SIMPLIFIED PARTS

The parts sector is complex and has a variety of low-cost options. So much so, that an original part can sometimes seem too expensive. Yet, “a copy” rarely offers the same lifespan and can lead to inter-component issues. To demystify these alternatives, Manulift is currently deploying a 3-tier system, through intensive testing.
This new system is not only beneficial for the customer, but for Manulift as well. With 450 rental units, we are just as concerned about our maintenance costs as you are.

3-tier system:

  1. The original part, for a better cost to lifespan ratio
  2. A second choice approved by Manulift
  3. A lower quality part for units of + 7 years

Delays? It is important to highlight the fact that during the last 3 years, Manulift has increased its fill rate by 8% per year, to reach a spectacular 97%.

Exclusivity? Some parts are only available through our manufacturers, but these parts are normally structural and are rarely at fault. A part seems too expensive? Contact us, this information is valuable and we will thank you by offering you a discount.

TALK TO A SPECIALIST 100% FOCUSED ON TELEHANDLERS