24/7 telephone support
Our telephone support provides our customers with rapid technical assistance to keep you up and running. Our assistance avoids unnecessary travel. When needed, our teams are ready to deploy 24/7.
Parts and services
Service: the strength of a specialist
Manulift has 140 specialized technicians, as well as workshops and tools dedicated to telehandlers. Our massive investments are tangible, and are reflected even in artificial intelligence technologies that optimize the productivity of our technicians. Our 38 telescopic service trucks even carry telescopic parts for repairs on the first visit. Manulift's after-sales service is second to none. We also have standard maintenance lubrication trucks available even in the evenings, so as not to interrupt your operations. These features, plus a colossal $18 million parts inventory, make us unique in the Canadian telehandler market. At Manulift, our words are backed by significant assets.
$18M in inventory
Customers choose Manulift because they know we are constantly investing to support them. 18M in parts inventory is just one example of our commitment. These inventories give us the capacity to supply the part needed 94% of the time, which is by far the highest in the industry. In fact, it's no wonder we have more parts in stock than all our competitors combined. At Manulift, you don't wait for parts.
More efficient road support
Our service trucks are meticulously designed for telehandlers. They're also equipped with specialized tools and even several parts for repairs on the first visit. Take the time to visit our service trucks. You'll understand why Manulift can't be compared to generalists, or to small dealers who claim to, but actually invest little in their telehandler customers.
Manulift is constantly improving: our culture
Listening to our customers is essential to Manulift. With this in mind, we are constantly re-evaluating our ways of doing things, and don't hesitate to think outside the box to integrate innovative technologies and cutting-edge tools to optimize our after-sales support. We have even recently added dedicated trainers to train our customers' operators and technicians. In some regions, we have also added affiliated service centers. Our in-house developed artificial intelligence enables our technicians and affiliate partners to repair faster. As a rental fleet, we target the best maintenance costs, just like you.